NMLS: 1968881
(408) 877-8000
info@loanfactory.com
Office hours:
- Monday - Friday: 6:00 AM - 5:00 PM
- Saturday: By Appointment
Complaints:
If you would like to report a complaint, please contact our Client Advocate Department at:
We will respond as soon as possible.
Google Reviews
Awesome job!! That all for helping me to accomplish my dream 😃
Working with Marcus and Lena was the best decision we made. Buying a home can be stressful, but they handled our loan with such expertise and care. They are a fantastic team—Marcus is very detail-oriented, and Lena is proactive and communicative. They truly go above and beyond for their clients. Five stars
I had a great experience working with my loan officer-Teena Nguyen and Percy Vo, throughout the entire home financing process. From the beginning, they were knowledgeable, responsive, and very patient in answering all of my questions. They clearly explained each step, making what could have been a stressful process feel smooth and manageable.
Communication was excellent—they kept me updated regularly and made sure I understood all my options before making decisions. Their attention to detail and commitment really helped everything stay on track, leading to a timely and successful closing.
I truly appreciate their professionalism and dedication, and I would highly recommend them to anyone looking for a reliable and trustworthy loan officer.
(Translated by Google) Good teamwork
(Original)
Buen trabajo de equipo
So professional and very cooperative
Loc Trần was very friendly and helpful. He helped us go through all the process. Explaining everything very clear and professional. I will recommend him to some of my friends.
We use cookies to ensure the most optimal browsing experience on our website. By visiting our site, you are agreeing to the use of these cookies.